Instructional Designer 

Jim is a training professional with 30+ years of consulting, instructional design and development, and presentation experience. His major achievements include the creation of customized training programs tailored to seize opportunities, solve problems, and improve employee engagement and performance. Jim has been responsible for development from initial identification of a performance challenge through implementation of the learning solution. He is an effective team leader/player, comfortable with achieving consensus and results with all levels of employees, from senior vice presidents to entry-level personnel in a variety of businesses, including retail, food services, and financial services.